1. Introduction
1.1. By using, visiting and/or accessing
any part of the www.miki.com website and or
any sub-domain, website or mobile application that we own or operate (the
“Website”) and/or registering an account on the Website you agree to be bound
by these Terms and Conditions, our Privacy Policy, our Cookies Policy and any
other rules applicable to our betting or gaming products available on the
Website (together the "Terms"), and are deemed to have accepted and
understood all the Terms.
1.2. You should read the Terms carefully,
if you do not agree with them and/or cannot accept them, please do not use,
visit or access the Website.
1.3. These Terms may be changed by us from
time to time for any reason (including compliance with applicable legislation
or requirements of regulators). Current version of the Terms will be available
on the Website. If you continue to use the Website after such changes come into
effect you are deemed to have accepted such changes to the Terms.
1.4. www.miki.com
is operated by Novi B.V. a company registered under the laws of Curacao under
registration number 155510
1.5. Reference to “you”, “your”,
“customer”, “user” or “player” shall mean any person using the Website or any
services available thereon and/or any registered customer of the Website.
1.6. Reference to “games” shall mean
Casino, Live Casino, Sportsbook, cards, and other games as may from time to
time become available on the Website. www.miki.com
reserves the right to add and remove Games from the Website at its own
discretion.
2. Your Account
2.1. Legal requirements
2.1.1. Reference to the “Account” shall
mean an account registered by you on the Website after accepting and agreeing
to these Terms. By registering an Account you declare that you are over 18
years of age or of a higher minimum legal age as stipulated in the jurisdiction
of your residence under the laws applicable to you. It is your sole
responsibility to know whether the services available on the Website are legal
in the country of your residence. Persons who are under age of 18 years are not
allowed to use the Website and/or any services available on it.
2.1.2. You are not allowed to register on the Website and use our services if you are a resident of Curacao, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, Ukraine, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
2.2. Registration of Account
2.2.1. In order to place bets, play games
and deposit money you need to register the Account on the Website.
2.2.2. To register the Account, you must
provide complete and up-to-date information including a mobile number, e-mail
address, username, password and other mandatory information requested on the
registration form.
2.2.3. By registering the Account on the
Website you agree to specify your legal name. We may take action to check the
accuracy of the information you provide. You’re not allowed to change this
data, but there are cases in which you can individually request for changing of
data by contacting Website customer support, such as an honest mistake etc.
2.2.4. If you choose, or you are provided
with a username, password or any other piece of information as part of our
security procedures, you must treat such information as confidential, and you
must not disclose it to any third party. We are not responsible for any abuse
or misuse of your Account by third parties due to your disclosure, whether
intentional or accidental, whether active or passive, of your login details to
any third party. We will never ask you to reveal your password and will never
initiate contact with you to ask you for the memory joggers associated with
your password.
2.2.5. Employees, former employees of
service providers and/or affiliated persons are not permitted to register the
accounts on the Website and cannot exploit the services and promotions
available on it. Same rules apply to family members of the above mentioned.
Violation of this rule will result in the account being permanently closed and
the referred accounts will be considered as fraudulent. Any winnings derived
from such activities will be deemed as forfeited by the account holder and only
the deposited amount will be returned to the account holder.
2.2.6 You cannot transfer,
sell, or pledge Your Account to another person. This prohibition includes the
transfer of any assets of value of any kind, including but not limited to
ownership of accounts, winnings, deposits, bets, rights and/or claims in
connection with these assets, legal, commercial, or otherwise. The prohibition
on said transfers also includes however is not limited to the encumbrance,
pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting
in cooperation with a fiduciary or any other third party, company, natural or
legal individual, foundation and/or association in any way shape or form
2.3. Account issues
2.3.1. If you forget your password or think
that somebody knows details of your personal data, moreover if you suspect that
another user is taking an unfair advantage through cheating or collusion you
must report the suspicion to us.
2.3.2. We reserve the right to declare any
bet or transaction void partially or in full if we, at our own discretion,
would deem it obvious that any of the following circumstances have occurred:
1) the Account holder or people associated
with the Account holder may directly or indirectly influence the outcome of an
event;
2) the Account holder and or people
associated with the Account holder are directly or indirectly avoiding the
rules of the Website;
3) the result of an event or the bet has
been directly or indirectly affected by criminal activity;
4) the odds of an event have significantly
been changed due to a public announcement in relation to the event;
5) bets have been placed that would not
have been accepted otherwise, but they were accepted during periods when the
Website have been affected by technical problems;
6) due to an error, such as a mistake,
misprint, technical error, human error, force majeure or otherwise, bets have
been offered, placed and or accepted due to this error.
2.3.3. When we close or suspend an Account
for whatever reason, we reserve the right to close any future Accounts that may
be registered by the same person, device, address, or that may use the same
payment wallets or credit cards and void/cancel all bets and transactions of
that Accounts.
2.3.4. We offer two-factor authentication
(2FA) as additional protection from unauthorized use of your Account. You are
responsible for keeping your login information confidential and making sure it
cannot be accessed by another person.
2.4. By registering the Account on the
Website you undertake, declare and warrant that:
2.4.1. You are over 18 years of age or such
higher minimum legal age of majority as stipulated in the laws of jurisdiction
applicable to you and, under the laws applicable to you, you are allowed to
participate in the Games offered on the Website.
2.4.2. You will use this Website and your
Account solely and exclusively for the purpose of your genuine participation in
the Games and not for any financial or other operations; your participation in
the Games will be strictly in your personal non-professional capacity for
recreational and entertainment reasons only.
2.4.3. You participate in the Games on your
own behalf and not on behalf of any other person;
2.4.4. You are not resident in Curacao,
France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St Maarten,
Statia, U.S.A or the U.S.A dependencies, Ukraine, United Kingdom.
2.4.5. All information that you provide to www.miki.com
is true, complete, and correct, and that you shall immediately notify us of any
change of such information.
2.4.6. You are solely responsible for
reporting and accounting for any taxes applicable to you under relevant laws
for any winnings that you receive from www.miki.com
2.4.7. All money that you deposit into your
Account is not tainted with any illegality and, in particular, do not originate
from any illegal activity or source.
2.4.8. You understand that by participating
in the Games you take the risk of losing money deposited into your Account.
2.4.9. You shall not be involved in any
fraudulent, collusive, fixing or other unlawful activity in relation to your or
third parties’ participation in any of the Games and shall not use any
software-assisted methods or techniques or hardware devices for your
participation in any of the Games. www.miki.com
hereby reserves the right to invalidate or close your Account or invalidate
your participation in a Game in the event of such behavior.
2.4.10. In relation to deposits and
withdrawals of funds into and from your Account, you shall only use credit
cards and other financial instruments that are valid and lawfully belong to you.
2.4.11. The computer software that we make
available to you is owned by www.miki.com or
other third Parties and protected by copyright and other intellectual property
laws. You may only use the software for your own personal, recreational uses in
accordance with all rules, terms and conditions hereby established and in
accordance with all applicable laws, rules and regulations.
2.4.12. Games played on the Website should
be played in the same manner as games played in any other setting. You shall be
courteous to other players and representatives of www.miki.comand
shall avoid rude or obscene comments, including in chat rooms.
3. Multi Accounts
3.1. You can sign up (register) and use
only one Account on the Website.
3.2. Only one Account for each household,
IP address and computer or device is allowed. If two or more users share the
same household, IP address and computer or device we must be informed by the
respective Accounts’ holders in advance.
3.3. If you sign up or attempt to register
more than one Account, for whatever reason, we may block or close any or all of
your Accounts at our discretion. We may also void all the bets that have been
placed in the duplicate Accounts, block bonuses and gifts and void withdrawal
requests. In addition, any returns, winnings, or bonuses have been gained or
accrued during the duplicate account lifecycle will be forfeited from you.
4. Payouts
4.1. When the outcome of a Game you
participate in becomes determined or, where applicable, www.miki.com has confirmed the relevant result
of an event and settled the markets; all winnings will be available on your
Account.
4.2. If www.miki.com
mistakenly credits your Account with winnings that do not belong to you,
whether due to a technical or human error or otherwise, the amount will remain
property of www.miki.com and the amount will
be deducted from your Account. If prior to www.miki.com
becoming aware of the error you have withdrawn funds that do not belong to you,
without prejudice to other remedies and actions that may be available at law,
the mistakenly paid amount will constitute a debt owed by you to www.miki.comIn the event of an incorrect
crediting, you are obliged to notify www.miki.com
immediately.
4.3. www.miki.com
will carry out additional verification and identification procedures for any
withdrawal or reserves the right to carry such verification procedures at any
level of withdrawals. All transactions will be checked to prevent money
laundering.
5. Deposits
5.1. To have a possibility to place bets
and play for real money you have to deposit money into your Account. You can
deposit at any time online by using your debit or credit card, e-wallet, via a
bank transfer or via all available deposit methods. All available deposit
methods you can find in “Deposit page” on the Website. Cash or cheques are not
an accepted method of deposit. Please note that some of the methods may not be
available in some countries.
5.2. We accept payments in various
currencies. Any payment received by www.miki.com
in a currency other than the currency of your Account will be converted into
the currency of your Account, at the prevailing exchange rate. Please note that
any exchange premiums are payable by you.
5.3. www.miki.com
reserves the right to use additional procedures and means to verify your
identity (KYC) when effecting deposits into an Account and to close an Account
if you fail to send these documents to www.miki.com
5.4. www.miki.com
does not grant any credit for the use of its services.
5.5. By depositing you confirm that all
deposits are authorized and you won’t try to decline them or take any action
which will cause such payment to be reversed by the third party, in order to
avoid any legitimate liability.
5.6. As a prevention of money laundering, a
deposit must be wagered at least once before a withdrawal can be made. Please
note that if wagering requirements are in place, the wagering requirement needs
to be respected before a withdrawal is requested.
5.7. www.miki.com
doesn’t allow making 3rd party deposits (by a friend, relative, partner, wife
or husband). All payments have to be made from an Account/system or credit card
that is registered on the Account holder. If the 3rd party deposits are noticed
all winnings will be forfeited and sent back to www.miki.com
and the deposit will be returned to the rightful owner of an Account/credit
card. If banking transfer requires a charge while returning money back to the
rightful owner it will be paid by a receiver.
6. Withdrawals
6.1. You have to provide your KYC
documents, credit card pictures (both sides, front and back. The card number
should be with the first 6 and last 4 digits of the card clearly readable,
while the remaining digits of the card number and CVV / CVC code should not be
visible) and bank statement, copy of a personal identification document, proof
of address, proof of ownership of any other used payment method when claiming
the withdrawal for the first time. Additional requirements depending on payment
channels will apply.
6.2. www.miki.com
reserves the right to change the maximum allowed sum for each payment system
per one transaction at any time and without prior notification.
6.3. A withdrawal request will not be
processed until all wagering requirements have been met.
6.4. It will not be possible to withdraw
funds marked as “Bonus”, as well as funds stuck in an aborted game.
6.5. www.miki.com
has the right to refuse withdrawal if the total bet amount is less than the
amount of the last deposit. You have to turn over the initial deposit at least
one time before being able to withdraw.
6.6. All withdrawal requests are processed
within two (2) banking days, but there are cases where these timing can be
longer, depending on payment channels, additional account checks and public
holidays.
6.7. A user cannot withdraw funds in excess
of his/her Account balance.
6.8. Withdrawals will be made to your bank
account or other withdrawal methods available to you in “Cashier”. The
withdrawals are processed by the method used by the user to deposit funds into
Account balance.
6.9. When a withdrawal is cancelled, the
funds are returned back to your Account and you can make use of those funds
accordingly on the Account. www.miki.com does
not assume any responsibility for any funds lost during gameplay following a
withdrawal cancellation either by you or by us.
6.10. Please be advised that our products
are consumed instantly during gameplay. Thus, we cannot provide refunds,
returns of monies, or cancellation of the requested service when playing. If
you play a Game with real money, the money will be drawn from your Account
instantly.
6.11. You may only withdraw the maximum
amount of Euro 10,000 (or the equivalent in your Account currency) in any 24
hour and maximum amount of Euro 50,000 (or the equivalent in your Account
currency) in a 30 days period unless a larger amount has been agreed by us.
6.12. Prior to accepting a withdrawal we
may request that you provide legal identification for example certified copies
of passports, ID cards or other such documentation as we feel is required in
the circumstances. We may also carry out phone verification, face verification
or other such verification as is required to ensure that you are who you say
you are.
6.13. You can only have one pending
withdrawal (ie. requested but not processed) per payment method at any one
time. Furthermore, depending on the method used, you can make only one
withdrawal request per 24 hours period.
6.14. If you win more than Euro 50,000 (or
the equivalent in your Account currency), www.miki.com
reserves the right to divide the payout into monthly instalments of maximum
Euro 50,000 (or the equivalent in your Account currency), until the full amount
is paid out. All progressive jackpot wins will be paid in full.
6.15. The maximum daily winning amount for
one Customer cannot exceed Euro 100,000 or the equivalent in your Account’s
currency. The “day” means the time between 00:00 GMT and 23:59 GMT.
7. Account Closure
7.1. You may close your Account at any time
and request a withdrawal of the balance of the Account, subject to the
deduction of relevant withdrawal charges. To close your Account, you must first
cancel any open bets if applicable, and contact the Website customer support.
The effective closure of the Account will correspond to the termination of www.miki.com. In case the reason behind the
closure of the Account is related to concerns about possible gambling addiction
you shall inform www.miki.com.
7.2. The method of repayment will be at our
absolute discretion.
7.3. www.miki.com
reserves the right to close your Account and to refund to you the
"Available to withdrawal” balance, subject to the deduction of relevant
withdrawal charges, at www.miki.com’s
absolute discretion and without any obligation to state a reason or give prior
notice.
7.4. www.miki.com
reserves the right to cancel and remove any bonus amount awarded to you if not
been used within 1 month from the date awarded.
7.5. www.miki.com
reserves the right to refuse a withdrawal claim in case of fraud, in which case
an Account will be suspended and the payment not processed.
7.6. www.miki.com
will review all player Accounts and classify them at its discretion. Once a
player is classified as a “bonus hunter” or “bonus abuser”, all winnings and
bonuses will be void and the Account will be suspended and the payment not
processed.
8. Personal Information
8.1. We will comply with applicable data
protection laws in respect of the personal information you supply to us. Your
personal information is processed in accordance with our Privacy Policy, a copy
of which is available by clicking here
9.Crashed & Aborted Games
9.1. Criminal Activity
In the case when any irregularity
(including a suspicion of attempted money-laundering or fraud) has been
noticed, www.miki.com reserves the right to
close Accounts and/or report about criminal or other suspicious activities
provided through one or multi Accounts to the relevant existing regulatory or
law enforcement authorities. All offenders’ Account balances will be blocked,
withdrawals will be void, deposits and winnings will be forfeited.
9.2. Collusion and cheating
www.miki.com
is eligible to disable users Accounts and forfeit their Account balances
(including deposits and winnings) if they will be noticed of gaining,
attempting to gain an advantage of trading information of their cards or
establishing a collusive agreement with other users to take an unfair
advantage. These advantages may consist of chip dumping and transfer,
discussing a hand during play, multiple using a single Account, soft playing. www.miki.com provides the rigorous examination
of play by both manual and automated ways and investigates all related user
complaints. In addition, www.miki.com provides
proactively and randomly examining gameplays and Accounts.
9.3. Fraudulent activity
Once www.miki.com
noticed a fraudulent, unlawful, dishonest or improper activity (including using
the VPN, proxy or similar service that masks or manipulates the identification of
your real location, or making bets, wagers or poker play through a third party
or on behalf of a third party) on the Website, we are eligible to block user’s
Account with forfeiting of all Account balances without prior notification. In
such cases, www.miki.com reserves the right
to report fraudulent activity to existing regulatory and law enforcement
authorities including but not limited to banks, credit card companies and/or
any person or entity that has the legal right to such information, and/or
taking legal action against such user.
10. Live Chat
10.1. As part of your use of the Website, www.miki.com may provide you with a chat
facility, which is moderated by us and subject to controls. We reserve the
right to review the chat and to keep a record of all statements made on such a
facility. Your use of the chat facility should be for recreational and
socializing purposes, and is subject to the following rules.
10.2. You shall not make any statements
that are sexually explicit or grossly offensive, including expressions of
bigotry, racism, hatred, or profanity.
10.3. You shall not make statements that
are abusive, defamatory or harassing or insulting to the Website or www.miki.com
10.4. You shall not make statements that
advertise, promote or otherwise relate to any other online entities.
10.5. You shall not make statements about www.miki.com the Website, or any other Internet
site(s) connected to www.miki.com that are
untrue and/or malicious and/or damaging to www.miki.com
10.6. You shall not collude through the
chat rooms or separate chat. Any suspicious chats will be reported to the
relevant regulatory or law enforcement authority.
10.7. In the event if you breach any of the
above provisions relating to the chat facility, www.miki.com
shall have the right to remove the chat room or immediately terminate your
Account. Upon such termination, www.miki.com shall
refund to you any funds which may be in your Account over and above any amount
which may be owing to us at such time (if any).
11. Crashed & Aborted Games
11.1. www.miki.com
is not liable for any downtime, server disruptions, lagging, or any technical
or political disturbance to the gameplay. Refunds may be given solely at the
discretion of www.miki.com.
11.2. www.miki.com
shall accept no liability for any damages or losses which are deemed or alleged
to have arisen out of or in connection with Website or its content, including
without limitation, delays or interruptions in operation or transmission, loss
or corruption of data, communication or lines failure, any person's misuse of
the Website or its content or any errors or omissions in content.
11.3. In the event of a casino system
malfunction, all wagers are void.
11.4. In the event a Game is started but
miscarried because of a failure of the system, www.miki.com
shall refund the amount wagered in the Game to you by crediting it to your
Account or, if an Account no longer exists, by paying it to you in an approved
manner; and if you have an accrued credit at the time the Game miscarried,
credit to your Account the monetary value of the credit or, if an Account no
longer exists, pay it to you in an approved manner.
12.Duties
12.1. www.miki.com
reserves the right to assign or otherwise lawfully transfer its rights and
obligations under the Terms. You shall not assign or otherwise transfer your
rights and obligations under these Terms.
13. Complaints
13.1. If you have a complaint, you can
email to the Website customer support at [email protected]
13.2. www.miki.com
will use best efforts to resolve a reported matter promptly.
13.3. If you have a query with regard to
any transaction you may contact www.miki.com at
[email protected] with details of the
query. We will review any queried or disputed transactions. Our judgment is
final.
14. Agreement & Admissibility
14.1. These Terms, the Privacy Policy, the
Cookies Policy and any document expressly referred to in them and any
guidelines or rules posted on the Website constitute the entire agreement and
understanding between you and www.miki.com with
respect to this Website and save in the case of fraud it supersedes all prior
or contemporaneous communications and proposals, whether electronic, oral or
written, between you and www.miki.com with
respect to this Website.
14.2. A printed version of these Terms and
of any notice given in electronic form shall be admissible in judicial or
administrative proceedings based upon or relate to these Terms to the same
extent and subject to the same conditions as other business documents and
records originally generated and maintained in printed form.
14.3. If any provision of these Terms is
held to be illegal or unenforceable, such provision shall be severed from these
Terms and all other provisions shall remain in force unaffected by such
severance.
14.4. In case of inconsistency of textual
content between language versions, the English version of the Website shall
prevail.
14.5. These Terms are governed by the laws
of Curacao and the parties agree to the jurisdiction of the Curacao courts and
to the rules of arbitration in accordance with applicable law.
15. Copyright
15.1. We are the sole owners of the
trademark www.miki.com and the www.miki.com logo. Any unauthorized use of the www.miki.com trademark and the www.miki.com logo may result in prosecution.
15.2. https://www.miki.com/ is the uniform
resource locator of the Website operated by Novi B.V. and no unauthorized use
may be made of this URL on another website or digital platform without our
prior written consent.
15.3. www.miki.com is the owner or the
rightful licensee of the rights to the technology, software and business
systems used within this Website.
15.4. The contents and structure of the www.miki.com´s
Website pages belong to Novi B.V., all rights reserved. The copyright in this
Website including all text, graphics, code, files, and links belongs to Novi
B.V. and the site may not be reproduced, transmitted or stored in whole or in
part without our written consent. Your registration and use of our system do
therefore not confer any rights whatsoever to the intellectual property
contained in our system.
15.5. Links to the Website and any of the
pages therein may not be included in any other website without the prior
written consent of Novi B.V.
15.6. You agree not to use any automatic or
manual device to monitor the Website pages or any content therein.
15.7. Any unauthorized use or reproduction
may be prosecuted
16. Promotions: Terms & Conditions
16.1. Every individual promotion will come
with its own set of specific promotional terms and conditions (the “Promotional
Terms”) in addition to these Terms. You should therefore read these Terms in
combination with the applicable Promotional Terms for any competition, bonus or
promotion you wish to enter.
16.2. By participating in promotions you
agree to be bound by these Terms and Promotional Terms.
16.3. If for any reason, a promotion does
not have the Promotional Terms, such promotion will by default be governed by
these Terms.
16.4. Each of the Promotion Terms
regulating the implementation of any promotion is independent of the rest of
the Terms. In case if one of the provisions being unsuitable or incorrect, the
remaining Promotion Terms remain in force.
16.5. Participation in a promotion will be
deemed to constitute full and unconditional acceptance of the Terms which
includes these Promotional Terms and any applicable Promotional Terms and that
our decisions are final and binding in all respects.
16.6. www.miki.com reserves the right to
terminate or cancel any current promotion without prior notification. Any user
who infringes the Promotional Terms will be disqualified from any reward
derived from said promotion.
16.7. www.miki.com has the rights to
withhold any credits, bonuses, coupons, loyalty points or prizes awarded as
part of a promotion at its own discretion.
16.8. www.miki.com has the right to inform users about current
promotions or any updates by e-mail, SMS, chat, Whatsapp, social media, mobile
phone, Internet browser notification or mobile application.
16.9. www.miki.com disclaims any liability
for inaccurate information, whether caused by the Website, user's equipment
used in a promotion, or by human or technical errors related to the submission
of entries.
16.10. Bonuses and Bonus money
16.10.1 www.miki.com regularly offers you
different bonuses and rewards that are credited to your Account. A bonus at www.miki.com
can mean free spins, cashback, free bet, extra money to play directly and the
extra money you receive after making a deposit. A bonus usually follows with
the wagering requirements that have to be met in order to withdraw the funds.
In these cases, we recommend you to read the bonus rules before using.
16.10.2. Bonus rules
16.10.2.1. A bonus is awarded the bonus
balance.
16.10.2.2. When the wagering requirements
for the bonus are met the bonus amount is transferred to the main balance and
may be withdrawn at any time.
16.10.2.3. If the bonuses are abused by a
user, www.miki.com has the right to use punitive measures towards him, namely:
delete, decline all current bonuses and bonus winnings; to block the user's
Account immediately. In that case, www.miki.com disclaims any liability for the
withdrawal or compensation of the funds that had been on the Account before it
was blocked.
16.10.2.4. Any outside bet spread
combination on Roulette games covering 24 or more (64%) of the 37 unique number
spots on the table. E.g. betting on Red and Black - covers 36 of the 37
possible outcomes - in this case all winnings and bonuses will be voided.
16.10.2.5. Using bonuses to play games with
accumulated benefits in the course of gameplay (Ex: Free Spins meters or other
game features unlocked following some gameplay) and coming back to the game
following the zeroing-out of the wagering requirements to trigger or unlock the
feature and collect the accumulated benefits or related winnings - in this case
all winnings and bonuses will be voided.
16.10.2.6. The funds won using bonuses
cannot be withdrawn until all bonuses are wagered
16.10.2.7. Malfunction voids all pays and
plays. www.miki.com has a right to withdraw any winnings caused by malfunction
up to the latest deposits.
16.10.2.8. Users should read and be aware
of any applicable bonus policy and follow its terms in order to receive the
bonus.
16.10.2.9. All bonuses have an expiry date.
The standard expiry date for bonus money is 30 days. The expiry date can differ
for specific bonuses. In such an event, the expiry date will be indicated in
the relevant bonus’ terms and conditions. Betting requirements need to have
been fulfilled at the expiry date. We may cancel or debit bonus credit from the
player Account after the expiry date.
16.10.2.10. The standard betting
requirement for casino bonus money is 30 times the bonus amount received and
for sportsbooks it is 15 times the bonus amount received. This may differ for
specific promotions provided that it is specified accordingly in the relevant
terms and conditions.
16.10.2.11. The wagering requirements of a
bonus means the total amount of bets you must stake before the bonus and any
accrued winnings are transferred into your cash balance and can be withdrawn.
The wagering requirements for each bonus are set out in the specific terms for
the bonus and will be expressed as a multiple of the bonus amount, or of the
bonus plus the deposit amount. The wagering requirement for bonuses will be set
out in the terms specific to that bonus. Not all bets will count towards the wagering
requirements. Bets on Blackjack, Roulettes, Arcade games (Heads or Better, Dice
Twister, etc) Video poker games (Jacks or Better, Aces and Faces, etc),
Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of
actual wagering on these games towards your wagering requirements. Table games
wagering contribution is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most
of Slot games contribute 100%. These percentages can be changed from time to
time so please make sure to contact the Website customer support each time to
find out a certain game’s wagering contribution.
16.11. Wagering requirements
16.11.1. After getting the bonus it is
transferred to the bonus balance up to the moment of reaching the wagering
requirements.
16.11.2. The wagering requirements are a
multiplier that represents the number of times you have to play a bonus before
you are able to withdraw any winnings. After reaching the wagering
requirements, a bonus or accrued winnings are transferred into main balance.
16.11.3. Wagering requirements for bonuses
will be null when the balance is lower than Euro 0.10 (or the equivalent in
your Account currency).
16.11.4. The funds won using bonuses cannot
be withdrawn until all bonuses are wagered.
16.11.5. You can make a withdrawal before
you have fulfilled the wagering requirements, but then you will lose your bonus
money. If you decide to make such a withdrawal you have to contact the Website
customer support team.
16.11.6. Every user has the right to
abandon the bonuses by making the request to Website customer support in order
to zero the bonus balance.
16.12. Free Spins With free spins, you get
to play free on a game on the Website with the same chance of winning as when
you play with your real money. Winnings on free spins are converted to bonus
money and usually need to be wagered.
17. Sports Betting Rules
17.1. www.miki.com accepts bets or/and
wagers for sporting events that are presented on the Website. All such
bets/wagers are subject to the rules applicable to each sport, e.g. Basketball,
Tennis, E-Sports, etc.
17.2. You cannot make wagers exceeding your
Account balance.
17.3. Once a bet has been placed and
confirmed, a user cannot change or cancel a bet. It is therefore in the user’s
interest to ensure that all details of their bet are correct before placing a
bet.
17.4. Before an event starts, www.miki.com reserves,
at its own discretion, the right to void or cancel part or whole of a bet even
after its acceptance without providing any reason to the user. After the event
start, www.miki.com reserves, at its own discretion, the right to void or
cancel part or whole of a bet, even after its acceptance if there is a valid
reason for this, such as: - a mistake in the wording (palpable error) of the
event, odds or starting time; - the user attempt to bypass www.miki.com limits
(potential payout) and risk management by placing multiple, identical or
similar bets or opening multiple Accounts; - the user is getting an advantage
of any public announcement or secret information he has access to that
determines the outcome of the bet; - the user combines related bets; - the user
is actively participating in the event, e.g. as a Player, Referee, Manager or
has direct or indirect relationship with events participants; - Website suffers
a technical error offering wrong odds or events; - any other valid reason duly
communicated to the user upon request.
17.5. www.miki.com reserves the right to
cancel all bets of an event, if there is any change regarding the venue of the
event.
17.6. www.miki.com reserves the right to
cancel all bets if there are radical changes in the circumstances of an event
such as the length of playing time, the distance in a race speed or the number
of periods, etc.
17.7. Winnings will be credited to the user
Account following confirmation of the final result.
17.8. The outcome of a market is settled
once this is determined. www.miki.com takes the right to settle the game
results in case a market is not determined earlier in the game. This rule works
in terms of the normal duration of the match being concluded and if no any
conditions are stated in the market description on the Website. For example:
Example 1: Match-winner 1X2 market of an event is determined after the end of
the normal duration (regular time) of the event. Football (Soccer) 1x2 Match
Winner is determined after the 90 min, including any extra minutes called by
the referee of the match as “normal duration”. When the game is played in
Overtime (the regular time cannot determine the winner), all markets state that
this is a subject to pay “include overtime” after completion of the game. If
there are any penalty kicks (or other decisive moments) they’re not taken into
consideration, unless another stated in the market. If the beginning of the
game is delayed for whatever reasons, the event can be kept open and all bets
can remain open 48 hours from the official start time. Nevertheless, www.miki.com
reserves the right to void such bets on its direction and refund the Users’
stakes back. All bets can remain open and be calculated due to the game results
by the decision of www.miki.com when the organizer continues the abandoned
event within 48 hours after starting time. In case the abandoned event does not
continue with the decision of the organizer within 48 hours after its starting,
www.miki.com will settle all determined markets that were completed on the
pitch. In addition, www.miki.com will cancel another and refund the stakes to
players. There are exceptions to the general rule: The 48 hours rule is not
supported in the Tennis games. All bets are available until the referee or
official representative determines the winner. Nevertheless, there are cases in
which a player retires. In this situation, all markets that are determined on
the court are settled accordingly and all the rest declared void and stakes
returned to players. If there are any doubts about the retirement of a player
before the last point is concluded, the market of the match winner is cancelled.
Nevertheless, all markets that relate to the specific sets or games that are
determined, are settled accordingly. Baseball games. The 48 hours rule is
supported. When two teams are playing 2 games in a row they are considered as
Game 1 and Game 2 and will be settled as chronologically played with all bets
valid. For the avoidance of doubt, if Team A plays Team B twice, the result of
Game 1 will count for bets offered on Game 1 as originally scheduled and the
result of Game 2 will count for bets offered on Game 2, as originally
scheduled. The 48 hours rule is valid. (e.g. if a football match is abandoned
in the second half, the markets of the first half will be settled normally).
(e.g. in the example above, the markets of the second match have not decided)
will be void and stakes will be refunded to customers.
17.9. Explanation of specific Betting Types
If there is at least one Scorer when the match is abandoned, all bets made on
the first Goalscorer will be applied and on the last will be canceled. A player
will be determined as a winner according to Goalscorer market at any time, and
other players’ bets are void. Head 2 Head Bets These bets mean the prediction
about taking the higher position, getting more points or results between two
players. Head 2 Head bets will work if both players will do the best in the
event. If two players get the same result or play out a draw, all bets will be
void. Outright Bets These bets mean the prediction about taking the higher
position, getting more points or results among the players (3+). Outright bets
will work if all participants will actively take part in the event. If there
are participants that do not take part in the event, all odds that were placed
on other participants will be amended and settled with a reduction in the odds.
The reduction includes the same margin applied to the missing participants. If
two or more participants take the same result (play in a draw), the applicable
odds will be equal to the accepted odds divided by the number of tie
participants (e.g. with equal odds 2.70 and three tie participants the final
odds will be: 2.70 / 3 = 0.90), unless the official representative chooses only
one winner with an additional statistic criterion (e.g. assists). Booking
markets These are yellow and red cards. The yellow one counts as one card and
the red - two. If a player gets two yellow cards in a row that are changed into
a red card, this counts as three cards. In general, a player cannot receive
more than three cards. A settlement will be based on all available card data
that will appear during the normal event’s playing time. The cards are shown
after the final whilst won’t be considered. The cards of a player who did not
take part in the game (players that have already been replaced, coaches,
players on the bench who have not taken part in the game) will not be
considered. Booking markets with points In general, a player cannot get over 35
points during the game. A yellow card brings 10 points, the red one is counted
as 25 points, and the second yellow-red card– 25. The second yellow card for a
player who leads to a red card is not counted. Corners The corners are
considered for the relevant market settlement only if they have been taken. If
the corner is given but not taken, it will not be counted. Intervals The period
from 00:01 until the completion of the minute indicated as the end minute is
stated as the first interval. To exclude doubts, the interval 1-15 min is
considered the period from 00:01 to 15:00 and the interval 30-45 min is
considered the period from 30:01 until the end of the First Half accordingly.
The interval 75-90 min is considered the period from 75:01 to the end of Full
Time. The referee on its direction considered the last time interval from the
minute indicated until the end of the period.
17.10. Bets by order and from bookmakers as
well as betting agents are not permitted. Bets on events in which the bettor is
participating (“participating” in this sense relates to those persons involved
as a sportsperson, athlete, as an owner, trainer or functionary of a
participating club) or those which are commissioned by any person
participating, are not permitted. In addition, bets on league, cup or other
events in which the respective club/ organization is participating may not be
placed or commissioned by those persons considered to be participating in the
respective event. In the case of violation of these regulations, www.miki.com reserves
the right to refuse payment of any winnings and already invested stakes as well
as to cancel any bets. www.miki.com takes no responsibility for knowing if the
user is a member of one of the mentioned groups. This means that www.miki.com is
entitled to undertake any necessary measures at any time after the user has
become known as being a member of one of the mentioned groups.
17.11. Live scoreboard details added on www.miki.com
are for information purposes and are not a basis for settlement. All persons
should ensure scoreboard details are correct before placing their bets.